Subscribe
Overview
The following diagram provides a schematic overview of our subscription process. Click on the box for each stage of the process for more detail.
* Card payment only
Our subscription process has similar steps for all products but the exact details of each page may differ depending on the product selected e.g. available plan types
Select Plan Type
On selecting to subscribe to a product the types of plan will be displayed for selection.
Products will allow all or a subset of the plan types:
- Free
- Trial
- Card payment
- Invoice
Accept Terms
After selecting your plan type you will be asked to confirm acceptance of our licencing and terms.
Click the link to view the terms and then check the box to continue.
Our current terms will always be available within WDH.
You wil be unable to continue unless you accept our licence terms.
Your details
For any subscription we collect a small amount of information:
Additional details - Invoice only
If you are subscribing to an invoice plan we will ask for some additional information to kickstart the approval process.
For invoice payment you will have to consent to a credit check to continue.
Select tier
For self-serve card payment plans you get a choice of subscription tier correlating to the amount of available data.
Our subscription is collected monthly and all data quotas are reset at the beginning of each calendar month.
If your country of origin is the United Kingdom we automatically add 20% VAT to the subscription price.
Confirm Card and Pay
For self-service card payment plans, you will need to enter the card details you would like to use for the subscription.
If you have already added card details from the 'My payment details' page or subscription process, these details will be displayed on the payment screen, with your default card pre-selected. Payment methods can also be added and managed from this screen. You can manage your cards at a later date from the 'My payment details' screen, including setting your default card.
All payment plans are billed on the 1st of each month to align with the data usage limits, so initially you will be charged a prorated amount for the remainder of the current month.
Add Card
If you have not already entered your billing email address, you will be taken first to the 'Billing Details' page.
The email address entered here will be the email address that invoices are sent to for all card subscriptions.
This can be modified at a later date by going to the 'My payment details' page, and then clicking 'Billing Details'.
On the add card screen, enter your payment card details and then press save to continue.
The form includes the option to make this card the default card for future subscriptions. This will be checked by default if this is the first card you have added.
Depending on your card provider, you may see additional screens for 3D Secure authentication.
These card details, including your default card, can be managed at a later stage from the 'My payment details' screen.
Up to 5 payment cards can be added to your account at any one time.
Confirmation
Once all the subscription details have been entered WDH will create a subscription and enable access to our gateway to retrieve your data.
Note that trial and invoice plans require approval before they are active.
Free and self-serve card payment plans are immediately active.
Continue will reload the subscription dashboard.
The dashboard will reflect your new subscription and allow the subscription to be managed.
For atmospheric model products select My orders to define the data you wish to retrieve.
For site specific you are ready to send in API requests for our Spot data.